Support & After-Sales

Although the solutions we create are always straightforward and user-friendly, training and support helps our clients to use their new facilities adeptly and confidently and therefore derive maximum value from them.

• Make the most from your new website
• Ensure problems are resolved quickly and efficiently
• Ensure the productivity of your employees

Features

We provide a number of different services to support our clients:

Training

We offer both on-site and remote training sessions for groups or individuals. We use live demonstrations and walk-throughs to illustrate the relevant features of the Magnetize BOS and/or any bespoke functionality that your particular solution may contain.

User Support

Business hours user support is also available, giving you and your employees a framework within which to get any questions answered quickly. If you forget how to resize an image or change a user's password, we can give you an immediate answer over the phone or via email.

Warranties

We are able to provide both standard and extended warranties with all our solutions to ensure your total protection.